Our Vision

” To redefine the landscape of retailing and E-commerce in Pakistan by working towards a more customer-centric business approach and to ensure customer convenience and gratification. “

Our Mission

” Converging over 18 years of rich experience and pioneer status by providing one-stop solution for all of your shopping needs through GSM Online, Retail, the Corporate and Wholesale network backed by efficient after-sales service and quality branded products. “

 

The Company :

GSM is a brand of GSM Player, a company having 20 years of excellence in dealing with cellular phones and consumer electronics from all the leading brands, with competitive pricing, vast range of products and providing efficient after sales service and support to customers with convenience through its online shopping platform and brick-and-mortar outlets spreading nationwide with a wide range of mobile phones from all  leading mobile brands, IT and networking products, home appliances, home entertainment products and all other consumer electronics under one roof.

Why spend your time digging through the market when you can shop easily and safely at GSM! With such a huge variety of product range, you won’t need to look elsewhere to satisfy your cravings. GSM strives to make it easy for customers to find the best offers; with features such as daily and weekly product reviews, discounted price and best seller suggestions, GSM helps customers make the most informed purchase decision online.

GSM believes in providing our customers not only value for money, but exceeding their expectations at every level through our pre and post sales perspective. We aim to keep our customers updated and in the loop so whether it’s a query for an order or any tech-update, we will go beyond our excellence to create an ultimate online shopping experience when using our e-commerce platform.

Our Products :

GSM offers over 10,000 quality products, and this list is growing every day. GSM lets you sort electronics by Brand, price, customer ratings or features, so finding the right device for you is a breeze. Our customers know they’re getting the best prices and exclusive offers on a huge range of electronics.

Whether you’re upgrading to a new phone, looking for sleek new accessories for your phone, want a new Laptop, or setting up an ultimate home entertainment, GSM makes it easier to find what you need at a price you won’t get anywhere else.

At GSM you will find every mobile phone brand available in Pakistan as well as latest accessories to match your style. We have a wide range of genuine laptops, desktops, printers, storage devices and a complete range of computer accessories as well as top-notch gaming products at unbeatable prices.

Service :

At GSM, our focus has always been on helping our customers save time and money. GSM values the trust that our customers, associates, representatives and service providers place in us. This is why we’ve invested in creating an e-commerce platform that allows you to order your desired product and endeavor to manage personal information in accordance with our core value of respect for the individual. Customers can not only track their order, but also view previous orders, and keep a ‘wish list’ of products. An Express Checkout facility saves you time; and you can change your account details, all without having to speak to our customer support team.

Of course, if you want us to handle your query, we have a live chat facility at the very front of our website page and a unique email system for queries that is free for registered customers as well as the standard procedure of contacting our support team. For those who prefer to operate via social media, GSM has its own dedicated Facebook page and Twitter account for queries and special offers.

We are always looking to improve our service to customers and this means listening to what our customers want. If you have any feedback for us, we always look forward to hearing from you.